In this privacy statement, we therefore explain why we collect information about you, how we use this information and how we take your privacy into account.

Personal information is information and assessments that can be linked to an identifiable individual. This can be, for example, name and contact information, purchase history or information about interests.

Use of personal data must comply with the Personal Data Act. We, as the data controller, will ensure that we use personal information about you in accordance with the rules of law.

Sweettomat is responsible for processing your personal information. If you have questions about the treatment or want to get in touch with us to exercise your rights, you will find our contact information below:

Sweet sport AS

Ringeriksveien 361, 3406 Tranby, Norway

Organization number: 826 680 792

E-mail address: Post@sweettomat.no

Mobile 486 375 94

What do we use the personal information for

We use your personal information for the following purposes:

• Offer website and app: We use information to adapt our website and app to the technical equipment you use. We may also use the information to adapt the content of our website and app to what we think you are interested in.
• Carry out orders: We use information to carry out your purchase on our website, e.g. to send you the packages, receive payment and save purchase history.
• Create user account: We use information if you create a user account, e.g. to give you access with username and password, to store your contact information and payment information, and for you to see your purchase history.
• Customer service: We store information that you provide and receive if you contact us to provide service and manage your customer relationship.
• Statistics: We compile statistics and map market trends to improve and further develop our products and services. As far as possible, we do this with anonymous information, without knowing that the information is specifically related to you.
• Marketing: We use your contact information (eg telephone number and email address) to send you recommendations and information about our performances. We may use profiling information to make the recommendations and information as relevant to you as possible, unless you have objected to this. If you wish, we will also send you recommendations and information about our partners' performances.

We share personal information with companies that provide technical and administrative services to us, including,

Our e-commerce platform is located on a server managed by Ramnode

Fiken to perform bookkeeping associated with accounting, name / address / orders / invoice.

Google Analytics to analyze traffic, IP addresses and visitor patterns

Trustpilot to collect feedback at our service level, name / order number / email.

Mailchimp to perform email marketing and newsletters, names / emails.

Stripe to make payments on our website, name / email / card number / data.

Tilt to make payments, name / phone number

We may disclose information in individual cases, for example to public authorities, in case of suspicion of crime.

How long do we store personal information

We store information about you, only as long as it is necessary to achieve the purpose for which it was collected, or if we are required to store the information. The information will be deleted or anonymised when it is no longer necessary to achieve the purpose.

Your rights

You may have the right to ask us to:

• Provide you with further information on how we process your personal information.
• Update your personal information.
• Delete information that we no longer have a basis for storing.
• Limit or stop the processing of your information
• Withdraw any consent you have given us.

Cookies

We use cookies on our websites to ensure functionality on the website, analyze internet traffic and see which areas of our website you have visited.

Changes to the privacy statement

We will be able to update the privacy statement from time to time. You will always find the latest version of our privacy statement on the website / app.